Need help?

To ask a question or report a problem with a purchased product please submit a support ticket.

How do I receive my licence key?

The licence details are automatically sent to the licence holder email address supplied during checkout. If you haven't received this email after 10 minutes then it may have been caught by a junk/spam filter. If so please contact us so that we can re-send it.

How do I activate my licence?

Enter your licence holder name, email address and licence key into the software when prompted. Please ensure you enter the licence holder name and email address as stated in your purchase confirmation email. If you require offline activation you can find further instructions in the user guide.

How do I retrieve a lost licence key?

Please enter the licence holder email address below to have your licence details re-sent: